2 thoughts on “How to Clean your Sophie

  1. Pingback: Parents discover large amounts of mold hidden inside this popular children’s toy : The Hearty Soul

    • alexandra says:

      Hello,
      It is important to know that Sophie la girafe is composed of 100% natural rubber. Therefore, the cleaning instructions have to be carefully followed. As indicated on the packaging and in an explanatory leaflet inside the packaging, we recommend to clean the surface of Sophie with a damp cloth. It should not be immersed in the water nor rinsed off, to prevent water from getting inside, as she may become damaged. In addition, we would like to emphasize that is it important that no water gets inside the hole while cleaning Sophie.

      Sophie has been handmade in the same way in France since 1961. Please watch this video to find out exactly how she is made: https://www.youtube.com/watch?v=NlBf4hN86KM

      The mold is due to an inappropriate cleaning or/and a mishandling of the product.
      It’s really important to respect the cleaning instructions mentioned on the packaging to take care of Sophie.

      Furthermore, please know that the safety of children and satisfaction of their parents is our main priority! For the past 56 years, we have always strived to exceed security standards and all of our products comply with the most stringent global standards.

      Sophie la girafe USA, family

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